CLASSIFICATION SUMMARY:
This class is the first class in a four-level Transportation Support Series devoted to supporting the safe and efficient operation of the Dysart Unified School District’s transportation system.
Incumbents provide skilled clerical and specialized administrative support including receiving and processing a variety of reports and bus video requests. Monitors bus video, GPS equipment and bus video equipment for irregularities and advises supervisor. As assigned, initiates resolutions on malfunctions; prepares correspondence and accurately maintains a variety of records. Informs staff on proper use of Electronic Vehicle Inspection Report (EVIR) and related equipment; provides information and assistance to District staff and the public regarding transportation matters; prepares a variety of reports; and assists with dispatch operations.

ESSENTIAL DUTIES:
• Provides a variety of administrative and technical support related to receiving and responding to inquiries and requests related to incident reports, student bus rider referrals, complaints from District staff and the public, and requests for bus video recordings.
• Provides assistance and information to District staff and the public regarding transportation procedures and regulations; and directs persons to appropriate staff as necessary.
• Inspects GPS equipment; verifies proper operation; may perform minor repairs; determines need for parts; contacts vendor to resolve GPS malfunctions and arranges for equipment repair.
• Inspects bus video; verifies proper operation; may perform minor repairs; determines need for parts; contacts vendor to resolve malfunctions.
• Performs review of bus video and records event timelines as directed by supervisor; maintains bus video files and folders; prepares copies of bus video files in response to public records requests as authorized; assures confidentiality of all video files and records.
• Gathers various data and information pertaining student bus riders, employees, District vehicles and inputs applicable data into transportation programs and software.
• Maintains a variety of files, such as student bus referrals, incident reports and related logs, vehicle mileage and idling, student ridership and contracted transportation services in order to prepare related reports.
• Assists dispatch office staff in answering telephones and two-way Physical Performance Test (PTT) devices to receive and provide information about bus routes and students with drivers, parents, staff, and others; contacts law enforcement and emergency services of bus accidents and incidents.
• Assists in billing process by providing mileage and service time information; prepares forms and related documentation to support billing; assists in preparing invoices as necessary.
• Assists office staff in obtaining quotes and ordering a variety of specialized equipment and supplies used in the transportation of students with special needs; maintains inventory of school crossing guard supplies and communicates with schools regarding requests for supplies.
• Performs a variety of clerical duties such as typing email, lists, checking forms, filing materials, proofreading, ordering supplies and setting meeting rooms for training.
• Performs other job-related duties as assigned.

EDUCATION AND EXPERIENCE:
High School Diploma or GED and two years of full time related work experience and contact with public. One year of responsible work experience in the operation and coordination of technology systems and mobile equipment is desirable.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

LICENSING/CERTIFICATIONS:
• Valid Arizona Class D License
• Valid Level I Identity Verified Prints (IVP) Arizona Fingerprint Clearance Card (FPCC).

KNOWLEDGE OF:
• Applicable laws, regulations, policies, and procedures pertaining to student transportation.
• Standard practices, methods and materials of assigned work.
• Community and school district topography, streets and highways, traffic conditions, location of schools, school boundaries.
• Basic mathematical concepts.
• Basic filing and record-keeping principles.
• Communication techniques using tact, patience and courtesy.
• Occupational hazards and applicable safety principles and practices.
• Uses and properties of supplies and equipment.
• Applicable federal, state and local laws, codes, regulations.
• Principles of good inter-personal relations and customer service.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

SKILL IN:
• Following directions and meeting standards.
• Putting safety first for self and others at all times.
• Providing attention to detail in assignments.
• Proofreading and error correction.
• Maintaining and updating data and documentation.
• Comprehending reference books and manuals.
• Operating a variety of office and mobile equipment such as computers, calculators, tablets, external hardware, multifunction machines, e.g. copier, printer, fax, scanner, and all applicable hardware and software.
• Organizing and maintaining records and files.
• Interpreting and applying applicable laws, codes, regulations and standards.
• Logically grasping and thinking through issues and problems.
• Providing customer service.
• Utilizing a computer and relevant software applications.
• Keyboarding with speed and accuracy to input data on a computer.
• Communication and interpersonal interactions with coworkers, supervisors, the general public and others.
• Efficiently dispatching bus drivers and bus aides as well as buses on regular routes, field trips, athletic events, and emergency situations.
• Coordinating emergency situations to implement effective solutions related to dispatching bus drivers and other transportation staff as well as equipment.
• Remaining steady under pressure, communicating with courtesy, patience, and tact.
• Time management, priorities, and resources.
• Responding professionally to direction and change in work setting.

ADA AND OTHER REQUIREMENTS:
Positions in this class typically require: reaching, standing, walking, fingering, grasping, talking, hearing, seeing and repetitive motions.

Moderate Work: The employee may lift and/or move up to 50 pounds and/or exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body.

Working Conditions:
Work is performed in both the field and in an indoor office environment.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

The Dysart Unified School District is an Equal Employment Opportunity Employer in compliance with Title VI of the Civil Rights Act of 1964, Civil Rights Act Title VII of 1972, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990. Dysart Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability or age in employment or in any of its educational programs or in the provisions of benefits and services to students.